How to Access Our Services

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The Columbiana County Board of Developmental Disabilities caseworker number is (330) 424-0404.

You will be assigned a Service & Support Administrator (SSA). This is a County Board staff assigned to work directly with you, the individual, family or guardian. The SSA is responsible for helping you plan, coordinate and monitor your individualized program and intervening when necessary to assure continuity and consistency of services.

Your SSA will explain everything to you about eligibility requirements for Medicaid and Medicaid Waivers. If Medicaid eligibility has not been determined, your SSA will help coordinate the application process with the Department of Job and Family Services. Your SSA will also explain the different kinds of Waivers and will guide you through the Waiver application process. If the individual does not qualify for Medicaid, there are other payment options that can be explained fully by a TRS employee, if needed.

Your SSA will coordinate the assessment process and work with you to develop an ISP—an Individual Service Plan designed to ensure that all your needs are met.

This is based on the Level of Care Assessment. You have a right to choose a provider of services. If your choice is Threshold, then you can request for services to be provided by Threshold.